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1. Commitment to Privacy
OngFX LTD. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and trading services.
2. Information We Collect
We collect personal information necessary to open and maintain your trading account, comply with Anti-Money Laundering (AML) regulations, and improve our services. This includes:
- Personal Identification: Name, date of birth, residential address, government-issued ID, and utility bills.
- Financial Information: Bank account details, credit card masking, and trading history.
- Technical Data: IP addresses, browser types, and website usage data collected via cookies.
3. How We Use Your Information
We use your data to:
- Process account applications and execute your trades.
- Verify your identity in compliance with KYC (Know Your Customer) laws.
- Provide customer support and send important account updates.
- Enhance website security and prevent fraud.
4. Data Sharing and Third Parties
OngFX LTD. does not sell your personal data. We may share information with trusted third-party service providers (such as payment processors, liquidity providers, and identity verification agencies) solely for the purpose of facilitating your trading activities. We may also disclose data if required by law or regulatory authorities.
5. Data Security
We employ advanced encryption protocols (SSL) and robust firewall systems to protect your data from unauthorized access, loss, or alteration.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact our Data Protection Officer at enquiries@ongfx.co . Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.